Hypothetical question
EDIT: added more context below. Has anyone dealt with something like this? I'm not sure what my options are tbh.
customer filed fraudulent chargeback. I've been dealing with this for about 8 months now and teh situation isn't improving.
The amount being held/disputed is approximately $46,015. I have tried contacting customer support 7 times with no resolution.
Am I overthinking this or is this a real legal issue worth pursuing?