Crypto Exchange Dispute - crypto exchange froze my withdrawal

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue. Here's what happened.

crypto exchange froze my withdrawal. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $20,184. I have tried contacting customer support 3 times with no resolution.

Do I have a strong case? What should my next steps be?

Illustrative response

Make sure you're tracking cost basis correctly. That's where most people mess up with yield farming.

Illustrative response

This is why I just use a CEX now. DeFi tax headaches aren't worth it for me personally.

Illustrative response

The Infrastructure Act reporting requirements are going to make this even more complicated.