Crypto Exchange Dispute — bank won't reverse wire transfer

Looking for advice on a legal issue. Here's what happened.

bank won't reverse wire transfer. I've been dealing with this for about 10 months now and the situation isn't improving.

The amount being held/disputed is approximately $35,696. I have tried contacting customer support 8 times with no resolution.

What's the typical outcome in situations like this?

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.