Advice needed on apple Pay dispute with merchant

I'm in a difficult situation and trying to figure out my next steps.

Apple Pay dispute with merchant. I've been dealing with this for about 14 months now and the situation isn't improving.

The amount being held/disputed is approximately $960. I have tried contacting their legal department 2 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

Following this thread — Subscribing to this thread. In a similar spot.

Been there. Here's what I learned.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it fwiw.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I talked to a lawyer when this happened to me. Worth every penny.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.