Crypto Exchange Dispute — Amazon suspended my seller account

I've been trying to resolve this on my own but I'm stuck.

Amazon suspended my seller account. I've been dealing with this for about 14 months now and the situation isn't improving.

The amount being held/disputed is approximately $27,467. I have tried contacting customer support 6 times with no resolution.

Do I have a strong case? What should my next steps be?

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I've dealt with this before.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

Been there. Here's what I learned.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

Not a lawyer, but I have direct experience with this.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

Attorney here. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

I went through almost the exact same thing.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

I've seen this play out several times in my field.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

I've dealt with this before.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

Been there. Here's what I learned.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

Been there. Here's what I learned.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

Been there. Here's what I learned.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

I've seen this play out several times in my field.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

Not a lawyer, but I have direct experience with this.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.