I'm in a difficult situation and trying to figure out my next steps.
ACH payment reversed after goods shipped. I've been dealing with this for about 9 months now and the situation isn't improving.
The amount being held/disputed is approximately $21,586. I have tried contacting their legal department 8 times with no resolution.
What's the typical outcome in situations like this?
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services fwiw.
Been there. Here's what I learned.
The thing that gets people is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
I went through almost the exact same thing.
Here's where people usually go wrong is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead fr fr.