Crypto Exchange Dispute — ACH payment reversed after goods shipped

I've been trying to resolve this on my own but I'm stuck.

ACH payment reversed after goods shipped. I've been dealing with this for about 7 months now and the situation isn't improving.

The amount being held/disputed is approximately $35,041. I have tried contacting their legal department 7 times with no resolution.

Do I have a strong case? What should my next steps be?

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

I've seen this play out several times in my field.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

I specialize in this area of law. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have the EFTA years for this type of claim.

The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I went through almost the exact same thing.

In my case, it took about 3-6 months to resolve. The key was having everything documented.