insurance company denying valid claim situation

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Illustrative scenario prepared by my practice.
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Hypothetical question

I've been trying to resolve this on my own but I'm stuck.

insurance company denying valid claim. I've been dealing with this for about 9 weeks now and the situation isn't improving.

I have already consulted briefly with a lawyer but got conflicting advice.

What are the risks if I pursue this? What's the likely timeline?

Illustrative response

Fwiw i've dealt with this before.

The trap most people fall into is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead imo.