Contractor abandoned my kitchen renovation after taking $28,000 - what are my options for recovery?

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. Construction law and contractor disputes involve specific contract terms and state licensing requirements. Consider consulting with a construction attorney.
TL;DR

The top concern in this thread: Contractor abandoned your project - how to recover money and finish the work.

  • Unlicensed contractor? CA B&P 7031 = get ALL money back regardless of work done. Powerful statute.
  • Licensed contractor: File CSLB complaint + bond claim. Bond is typically $25K in CA.
  • Documentation critical: Photos, texts, emails, payment receipts, contract. Get estimates from other contractors.
  • Small claims limit: $12,500 in CA. Can split claims or waive excess to stay in small claims.

Pro tip from the comments: Check CSLB license status FIRST. If unlicensed, don't waste time on other remedies - go straight to B&P 7031 demand letter.

Hypothetical question

I hired a licensed contractor for a full kitchen renovation. Contract was $55,000 total. Paid $28,000 upfront (I know, too much, lesson learned).

He demoed everything - cabinets, counters, flooring, even removed part of a wall. Then after 3 weeks of excuses about "materials being delayed," he just stopped responding to calls and texts. It's been 2 weeks of silence.

My kitchen is completely gutted - no sink, no stove, nothing. We've been eating takeout and using the bathroom sink to wash dishes for over a month.

I verified his license is still active with CSLB. What are my options? Can I file a bond claim? Small claims limit is only $12,500 in California. Should I hire an attorney?

Illustrative response

You're right that police often treat this as civil. However, if there's a clear pattern of taking money with no intention of doing work, that can rise to the level of criminal fraud (theft by false pretenses).

Tips for getting police to take action:

  • Document the pattern - if you can show 5+ victims with similar stories, it looks less like a "business dispute"
  • Contact the DA's office directly if police won't act
  • File a complaint with the state Attorney General's consumer protection division
  • Contact local news - investigative reporters love these stories and publicity sometimes prompts action

In one case I handled, the contractor ended up with felony grand theft charges after enough victims came forward.

Illustrative response

Did you send a formal breach notice? Most contracts require this before litigation.