Chargeback Dispute — Venmo scam buyer reversed payment

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

Has anyone dealt with something like this? I'm not sure what my options are.

Venmo scam buyer reversed payment. I've been dealing with this for about 6 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $5,739. I have tried contacting their legal department 3 times with no resolution.

What are my legal options here? Is it worth pursuing?

Illustrative response

Venmo is NOT designed for commercial transactions and they do not offer seller protection for goods sold to strangers haha.

The person who reversed the payment committed fraud. File a police report and sue them in small claims court. For $5,700, small claims is your best option.

Chargeback Dispute — Venmo scam buyer reversed payment

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