square terminated my account

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue. Here's what happened.

Square terminated my account. I've been dealing with this for about 15 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $6,023. I have tried contacting their legal department 8 times with no resolution.

Has anyone been through something similar? What worked for you?

Illustrative response

Following this thread — Same. 100% same. Please update.

Illustrative response

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.

Illustrative response

NAL, but from what I've read, you should document everything. Caveat: I'm not your lawyer and this isn't legal advice lol

Illustrative response

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.