Chargeback Dispute: GoFundMe frozen campaign funds

Started by fine_print_reader_24 · May 30, 2024 · 2,026 views · 5 replies

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

fine_print_reader_24 OP Jun 4, 2024

Quick background on my situation — any input appreciated.

GoFundMe frozen campaign funds. I've been dealing with this for about 11 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $12,321. I have tried contacting customer support 3 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

circumstantial_evidence_26 Oct 5, 2024

Following this thread — I could have written this post myself. Same exact problem.

circumstantial_evidence_3 Attorney Oct 27, 2024

GoFundMe is subject to state money transmitter laws. If your campaign is legitimate and documented, you have legal leverage.

The fastest resolution comes from having a lawyer send a demand letter citing the specific state money transmitter statute.

worried_question_89 Apr 5, 2026

Check your state's consumer protection laws. Some have strong remedies for this.

hopeful_buyer_13 Apr 5, 2026

Update: I followed similar advice and it worked out. Keep pushing!

need_buyer_10 Apr 5, 2026

Have you tried escalating through their executive customer service? Sometimes that works.

Chargeback Dispute: GoFundMe frozen campaign funds

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