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Chargeback Dispute — GoFundMe frozen campaign funds

Started by frustrated_investor_FL · Sep 13, 2024 · 2,026 views · 18 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FI
frustrated_investor_FL OP

Quick background on my situation — any input appreciated.

GoFundMe frozen campaign funds. I've been dealing with this for about 11 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $12,321. I have tried contacting customer support 3 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

TL
Mod_TermsLaw Moderator

Attorney here. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have state consumer protection laws years for this type of claim.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

DN
DataPrivacy_Nerd

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

PB
PatentAgent_Boston

I went through almost the exact same thing.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

WT
worried_tenant_CO

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

AS
anon_student_2026

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

TP
throwaway_parent_NY

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

HC
HRManager_Chicago

I've seen this play out several times in my field.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

NH
need_help_homeowner_legal

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

CA
ConsumerAdvocate

I went through almost the exact same thing.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

ES
eComm_Seller_2022

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

WW
worried_worker_NY

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

NL
NursePractitioner_LA

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

FR
frustrated_renter_NC

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

HM
help_me_parent_2026

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NB
newbie_buyer_question

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

FE
frustrated_employee_legal

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

SA
seeking_advice_tenant_IL

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

ES
eComm_Seller_2022

I've seen this play out several times in my field.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

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