Client filed fraudulent chargeback after receiving product | what evidence do I need?

Sold $2,400 worth of skincare products to a "customer" who left me a 5-star review after delivery. Now she's disputing the charge claiming "item not as described." I have tracking showing delivered, her review, and our text messages where she says she loves the products.

First chargeback ever. What do I need to include in my response?

Congrats on the win! For anyone reading this in the future, one thing that helped me win a similar dispute was including a Wayback Machine screenshot of my product listing.

Also or something like that, Stripe now has improved dispute evidence features. Make sure you supplement auto-generated evidence with your own docs.