I'm dealing with a situation and need some guidance.
Etsy holding funds for 45 days. I've been dealing with this for about 13 months now and the situation isn't improving.
The amount being held/disputed is approximately $44,883. I have tried contacting their legal department 6 times with no resolution.
What's the typical outcome in situations like this?
Been there. Here's what I learned.
The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
Not a lawyer, but I have direct experience with this.
The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
I've handled similar cases. Here's my take on the legal issues.
There are several legal theories that could apply here. The strongest is probably the EFTA, which requires showing timely disputed.
The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.
I went through almost the exact same thing.
What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.
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