Chargeback Dispute — eBay siding with buyer on false claim

Started by help_me_homeowner_advice · Apr 26, 2024 · 1,092 views · 2 replies

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

help_me_homeowner_advice OP Jun 4, 2024

Quick background on my situation — any input appreciated.

eBay siding with buyer on false claim. I've been dealing with this for about 13 months now and the situation isn't improving.

The amount being held/disputed is approximately $32,666. I have tried contacting their legal department 5 times with no resolution.

What's the typical outcome in situations like this?

NAC

NeedAdvice_CA Mar 11

Really appreciate the detailed breakdown in this thread. One additional resource: the CFPB (Consumer Financial Protection Bureau) complaint database is public. You can search for complaints against specific companies to see if others have had similar issues and how they were resolved.

eBaySeller_Pro Feb 8, 2026

For $32K, you need to escalate beyond eBay internal disputes. File with the BBB, your state AG, and consider court depending on your state limit.

Document the buyer false claim thoroughly. If you can prove they lied, that could support a fraud claim.

Chargeback Dispute — eBay siding with buyer on false claim

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