Chargeback Dispute — crypto exchange froze my withdrawal

Started by frustrated_tenant_question · Feb 3, 2026 · 268 views · 1 reply

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

frustrated_tenant_question OP Jun 20, 2023

Looking for advice on a legal issue. Here's what happened.

crypto exchange froze my withdrawal. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $23,255. I have tried contacting their legal department 6 times with no resolution.

What are my legal options here? Is it worth pursuing?

TechStartup_Founder Jun 24, 2023

I've dealt with this before.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

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