Chargeback Dispute — Amazon suspended my seller account

I'm dealing with a situation and need some guidance.

Amazon suspended my seller account. I've been dealing with this for about 4 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $10,009. I have tried contacting their legal department 6 times with no resolution.

Do I have a strong case? What should my next steps be?

Attorney here. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, the EFTA. Your state may provide additional protections.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

Been there. Here's what I learned.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

Not a lawyer, but I have direct experience with this.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Been there. Here's what I learned.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.