Members-only forum — Email to join

Chargeback Dispute — Amazon suspended my seller account

Started by newbie_tenant_MA · Jun 26, 2025 · 1,156 views · 22 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
NT
newbie_tenant_MA OP

Quick background on my situation — any input appreciated.

Amazon suspended my seller account. I've been dealing with this for about 2 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $44,557. I have tried contacting their legal department 5 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

WD
worried_driver_IL

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

TL
Mod_TermsLaw Moderator

I've handled similar cases. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under state consumer protection laws. The standard is whether a reasonable person would find the conduct unfair or deceptive.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

SM
SeniorDevMike_PDX

I've seen this play out several times in my field.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

CA
ConsumerAdvocate

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

JC
just_curious_homeowner_today

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

SM
SeniorDevMike_PDX

I've dealt with this before.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

OD
OpenSourceLawyer_Dan

I've seen this play out several times in my field.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

WS
worried_student_FL

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NR
NurseUnion_Rep

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

NF
newbie_freelancer_TX

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

EA
EstatePlanner_AZ

I went through almost the exact same thing.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

NH
need_help_dev_FL

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

SM
SeniorDevMike_PDX

I've dealt with this before.

What worked for me was having everything documented. It took 3-6 months but was worth it.

AS
anon_seller_TX

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

AF
asking_for_friend_student_GA

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

FR
frustrated_renter_legal

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

FF
frustrated_freelancer_2022

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

GL
GigWorker_LA

I went through almost the exact same thing.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

TF
TechStartup_Founder

I've seen this play out several times in my field.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

DN
DataPrivacy_Nerd

Not a lawyer, but I have direct experience with this.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

ES
eComm_Seller_2022

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

SM
SeniorDevMike_PDX

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Want to participate in this discussion?

Email owner@terms.law to request access