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Chargeback Dispute — Amazon suspended my seller account

Started by asking_for_friend_employee_2024 · Jan 21, 2025 · 638 views · 5 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
AF
asking_for_friend_employee_2024 OP

I'm dealing with a situation and need some guidance.

Amazon suspended my seller account. I've been dealing with this for about 3 months now and the situation isn't improving.

The amount being held/disputed is approximately $44,232. I have tried contacting customer support 4 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

DB
desperate_business_owner_CA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

PN
Photographer_NYC

Been there. Here's what I learned.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

NH
need_help_parent_NY

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

AB
anon_buyer_WA

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

AF
asking_for_friend_worker_help

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

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