I can't believe reg D 506(b) compliance question is even legal

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Illustrative scenario prepared by my practice.
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Hypothetical question

I've been trying to resolve this on my own but I'm stuck.

Reg D 506(b) compliance question. I've been dealing with this for about 8 months now and the situation isn't improving.

I have already tried to resolve this directly but the other party is not cooperating tbh.

Am I overthinking this or is this a real legal issue worth pursuing?

Illustrative response

Not a lawyer, but I have direct experience with this.

Most folks screw this up by is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

Illustrative response

Not a lawyer, but I have direct experience with this.

The thing that gets people is filing with the appropriate government agency. I'd recommend gathering evidence first instead.