I have dealt with warranty technicality denials extensively, both as a consumer and professionally. Companies love to deny warranty claims on minor procedural grounds because most people give up. Do not give up. Here is why.
The Magnuson-Moss Warranty Act is a federal law that limits how companies can deny warranty claims. Under this act, a warrantor cannot condition warranty coverage on the use of specific branded parts or services (this is the right to repair principle). So if they denied your claim because you used a third-party repair shop or non-OEM parts, that denial may violate federal law unless they can prove the third-party work actually caused the defect.
Additionally, many states have implied warranty protections under the UCC that exist independently of any written warranty. An implied warranty of merchantability means the product must be fit for its ordinary purpose. An implied warranty of fitness for a particular purpose applies if the seller knew your specific intended use. These implied warranties cannot be disclaimed in some states, regardless of what the warranty paperwork says.
For a 2K dispute, small claims court is your best option. The filing fee is typically under 100 dollars, no attorney needed, and judges in small claims are often sympathetic to consumers who were denied warranty coverage on technical grounds. Bring your warranty document, proof of purchase, documentation of the defect, and the denial letter. Let the company explain to a judge why their technicality should override the basic promise that the product would work as intended.