Legal Book Recommendation: small claims

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue. Here's what happened.

paralegal career advancement. I've been dealing with this for about 11 months now and teh situation isn't improving.

I have already done some research online but the other party is not cooperating.

Do I have a strong case? What should my next steps be?

Illustrative response

One piece of general advice: keep every piece of communication in writing. If you have a phone call, follow up with an email summary. Courts love written evidence and hate he-said-she-said disputes.