Benefit Corporation vs B Corp Certification — What’s the Difference?

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice.
Hypothetical question

Looking for advice on this situation. Benefit Corporation vs B Corp Certification - Whats the Difference? Any ideas?

Details: I'm in a situation where I need to understand my legal options. Has anyone dealt with something similar?

Illustrative response

Went through this 6 months ago. My advice: be persistent but professional. Companies count on you giving up. Send follow-up letters every 2 weeks, reference your original complaint, and escalate to a supervisor each time. Squeaky wheel gets teh grease haha.