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Chase Closed My Business Account With No Warning — $15K Inaccessible

Started by chase_account_closed · Nov 8, 2025 · 8 replies
For informational purposes only. This is not legal advice.
CA
chase_account_closedOP

Looking for advice on this situation. Chase Closed My Business Account With No Warning - $15K Inaccessible Any guidance would be greatly appreciated.

Details: I'm in a situation where I need to understand my legal options. Has anyone dealt with something similar?

ST
StartupLawyerJessAttorney

File a complaint with the CFPB immediately. Payment processors and banks respond much faster to regulatory complaints than to customer service tickets. I've seen $20K holds released within a week after a CFPB complaint.

FM
FreelanceDev_Mike

For anyone in this situation: don't rely on a single payment processor. Always have a backup processor ready to go. Diversification isn't just for investments.

HS
HoustonRenter_Shocked

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

RL
RobK_LawAttorney

This happened to me with a different processor. The demand letter approach works — cite their Terms of Service provisions about timely disbursement and threaten arbitration. Most processors settle to avoid the cost.

HS
HoustonRenter_Shocked

For anyone in this situation: don't rely on a single payment processor. Always have a backup processor ready to go. Diversification isn't just for investments.

FM
FreelanceDev_Mike

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

ST
StartupLawyerJessAttorney

Keep in mind that payment processor disputes are governed by the contract you signed, not consumer protection law (since you're a merchant). Read your merchant agreement carefully for the dispute resolution process.

CA
chase_account_closedOP

Update: Thanks everyone for the guidance. I consulted with an attorney and we're moving forward. The advice here helped me understand what questions to ask and what to expect. Will update when there's a resolution.

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