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Grade D

Yardi Terms of Service

Enterprise Property Management | Last reviewed: January 2026

Overview

Yardi is the enterprise standard for large institutional landlords, managing millions of rental units. If you rent from a REIT, private equity-owned apartment complex, or major property management company, your tenancy is likely administered through Yardi. The platform's enterprise focus means terms heavily favor institutional property owners.

Key Terms Concerns

Institutional Landlord Focus

Yardi is designed for large landlords managing thousands of units. Terms prioritize portfolio management efficiency over individual tenant relationships, creating an inherent power imbalance.

Comprehensive Data Systems

Yardi's enterprise suite collects extensive tenant data: applications, payment history, maintenance requests, lease violations, and more. This data persists and may affect future housing across the Yardi ecosystem.

Automated Decision Systems

Large landlords use Yardi's automation for screening, renewal decisions, and rent adjustments. Algorithmic processes may affect your tenancy without human review.

Limited Individual Recourse

When dealing with institutional landlords through Yardi, individual tenant concerns may get lost. Platform design emphasizes scale over personalized service.

Positive Aspects

Professional Standards

Institutional landlords using Yardi generally follow professional management practices with documented procedures.

Digital Record Keeping

Comprehensive digital records can help tenants document their rental history for future applications.

Enterprise Property Management

How institutional landlords use Yardi:

  • Automated applicant screening at scale
  • Rent pricing algorithms and market analysis
  • Portfolio-wide policy enforcement
  • Centralized maintenance management
  • Eviction process automation