Ro combines telehealth consultations with an integrated pharmacy for treatments ranging from hair loss to weight management. The subscription model creates recurring billing, and telehealth limitations affect care quality. Terms cover both virtual consultation and medication fulfillment.
Virtual consultations have inherent limitations compared to in-person care. Providers can only diagnose/treat based on information you provide online. Complex conditions may require in-person evaluation.
Treatment subscriptions automatically renew and bill unless cancelled. Timing of cancellation affects whether next shipment is charged.
Providers may decline to prescribe requested medications. The consultation fee is charged regardless of prescription outcome.
Ro focuses on specific treatment categories. Ongoing prescriptions may need to transfer to traditional pharmacy if you need medications outside their scope.
Terms state providers are independent, limiting Ro's liability for clinical decisions while Ro profits from those same prescriptions.
For certain conditions, Ro provides convenient access to treatment without office visits or traditional pharmacy trips.
Medications ship in plain packaging for privacy, important for sensitive health conditions.