Mental health apps handle some of the most sensitive personal information imaginable. Understanding how these platforms share therapy data, handle subscription cancellations, and limit crisis response protocols is essential before trusting them with your mental wellbeing.
Mental health apps occupy a uniquely sensitive position in consumer technology. These platforms collect intimate details about users' psychological states, therapy sessions, and medication histories. Despite the sensitive nature of this data, our analysis reveals concerning patterns: aggressive auto-renewal policies, broad data sharing with third parties for "research," and crisis protocol limitations that shift liability away from platforms. Users seeking help are often in vulnerable states, making predatory terms especially concerning.
Leading meditation and sleep app. Better than average terms but still includes aggressive auto-renewal and broad content licensing.
Popular mindfulness app with corporate partnerships. Data sharing with employers through wellness programs raises privacy concerns.
Online psychiatry and medication management. Faced regulatory scrutiny over prescribing practices and data handling.
Employer-provided mental health platform. Extensive employer reporting and limited crisis protocols create significant concerns.