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Grade C

MyChart Terms of Service

Epic Systems | Last reviewed: January 2026

Overview

MyChart is Epic's patient portal used by major health systems across the United States. While governed by HIPAA protections, MyChart's terms include significant liability limitations, research data sharing provisions, and restrictions on how you can use your own health information. The terms vary slightly by health system.

Key Terms Concerns

Care Everywhere Data Sharing

MyChart's "Care Everywhere" feature shares your records across Epic's network of health systems. While convenient, this means your data flows between organizations you may not have relationships with, based on broad consent during signup.

Research Data Use

Terms typically include consent for de-identified data use in research. While technically anonymized, medical data is notoriously difficult to truly de-identify, and research uses are broad.

No Medical Advice Disclaimer

MyChart prominently disclaims that portal information is not medical advice and shouldn't replace professional consultation. If you act on lab results or medical records, any consequences are your responsibility.

Accuracy Limitations

The terms disclaim liability for accuracy of medical records displayed. If there are errors in your records that affect your care, you have limited recourse under the terms.

Positive Aspects

HIPAA Protections Apply

As a healthcare platform, MyChart is covered by HIPAA, providing baseline privacy and security protections that general consumer apps don't have.

Record Access Rights

You have federal rights to access your medical records, and MyChart generally provides better access than paper-based systems. Most lab results, visit notes, and records are available online.

Health System Variations

MyChart terms vary by health system:

  • Each health system adds their own terms
  • Data sharing scope differs by organization
  • Research consent specifics vary
  • Feature availability differs by system
  • Account linked to specific health system