54
Grade C

FollowMyHealth Terms of Service

Veradigm (formerly Allscripts) | Last reviewed: January 2026

Overview

FollowMyHealth is Veradigm's patient engagement platform that connects records from multiple healthcare providers. While the multi-provider approach is convenient, it creates complex data sharing arrangements governed by lengthy terms. Understanding how your data flows between organizations is challenging.

Key Terms Concerns

Multi-Provider Data Aggregation

FollowMyHealth connects records from different providers into one account. While convenient, this means consenting to data sharing arrangements between organizations you may have separate relationships with.

Complex Consent Hierarchy

You must navigate FollowMyHealth's terms, each connected provider's terms, and various consent forms. Understanding exactly who can access what information requires reading multiple documents.

Veradigm Corporate Interests

Veradigm operates multiple health IT products including Practice Fusion. Data from FollowMyHealth may be used across the broader Veradigm ecosystem for analytics and commercial purposes.

Proxy Access Complications

Managing health records for family members (proxy access) through FollowMyHealth involves additional terms and verification steps. The terms governing who can access whose records are complex.

Positive Aspects

Unified Record View

Having records from multiple providers in one place reduces the need to manage separate portal accounts. This can improve care coordination and personal health tracking.

Data Portability Features

FollowMyHealth offers download and export capabilities for your health records, supporting patient data portability requirements and personal health record management.

HIPAA Protection

All connected providers and FollowMyHealth itself must comply with HIPAA, ensuring baseline privacy and security protections across the platform.

Connected Provider Considerations

Understanding multi-provider access:

  • Each provider connection has separate authorization
  • Disconnecting one provider may not remove historical data
  • Provider switching can complicate record continuity
  • Some information may only sync one direction
  • Data accuracy depends on source system quality