24
Grade F

ActivTrak Terms of Service

Behavior Analytics Platform | Last reviewed: January 2026

Overview

ActivTrak markets itself as "workforce analytics" but provides extensive surveillance capabilities including silent monitoring that workers may not know is active. Behavior analytics create detailed profiles of work patterns, and AI-driven "coaching" features use surveillance data to drive behavioral changes.

Key Terms Analyzed

Silent/Invisible Mode

Can be configured to run without any visible indicator to workers. Employers can monitor without employees knowing they're being watched, raising significant consent issues.

AI-Powered Behavior Analysis

Machine learning analyzes work patterns to identify "anomalies" and predict behavior. Creates algorithmic judgments about worker productivity and engagement.

"Productivity Coaching" Based on Surveillance

Automated recommendations target workers identified as underperforming based on monitoring data. Surveillance directly drives performance interventions.

Team Comparison Analytics

Ranks and compares workers against each other using monitored data, creating competition based on surveillance metrics rather than actual output quality.

Extensive Data Retention

Activity data can be retained indefinitely, creating permanent records of work behavior that could be used in future employment decisions.

Insider Threat Detection

Flags "risky" behavior patterns that might indicate data theft or policy violations, potentially creating false positives that damage worker reputations.

Positive Aspects

Optional Visible Mode

Can be configured to show workers when monitoring is active, though this is the employer's choice, not a requirement.