Score Breakdown by Category
How eBay's terms rate across my evaluation categories.
The original online marketplace has evolved into a complex ecosystem with Managed Payments, Money Back Guarantee, and seller performance standards. While more established than competitors, eBay's policies consistently favor buyers, leaving sellers to absorb fraud and abuse.
How eBay's terms rate across my evaluation categories.
These provisions expose sellers to significant financial risk.
eBay's Money Back Guarantee heavily favors buyers. Sellers can be forced to refund even when tracking shows delivery, if the buyer claims item was "not as described."
eBay's mandatory Managed Payments combines final value fees (up to 15%) with payment processing fees. Total costs can exceed 17% on some categories.
Seller performance standards can limit your visibility and access to features. Too many "defects" (even from buyer fraud) can restrict your account.
eBay can hold your funds for up to 21 days on new accounts or when selling patterns change. This can create serious cash flow problems.
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Analysis