Regus, part of IWG's global workspace network, offers traditional office space with standardized terms across thousands of locations. The global infrastructure provides consistency but also inflexible terms. Notable concerns include aggressive auto-renewal practices, collection procedures for disputed charges, and limited recourse for service issues.
Agreements auto-renew unless cancelled within specific notice windows. Many members find themselves locked into renewals they didn't intend. The cancellation process is notoriously difficult to navigate.
Disputed charges are quickly escalated to collections. Even if you dispute a fee, Regus may send the amount to collection agencies while the dispute is pending, damaging your credit.
Despite premium pricing, terms provide minimal guarantees about service quality, uptime, or amenity availability. Building issues are at-your-risk.
Retainer fees, service charges, and additional costs can add significantly to advertised prices. Terms allow Regus to adjust pricing with limited notice.
IWG membership provides access to thousands of locations worldwide, useful for businesses with travel needs.
Decades of operation mean generally reliable basic services and professional front-desk support.