Rakuten (formerly Ebates) is part of the Japanese Rakuten Group, meaning your data flows internationally. Their browser extension tracks browsing behavior extensively, and cashback is contingent on continued account activity. The terms provide relatively clear reward structures but broad data collection rights.
The Rakuten browser extension monitors browsing activity to activate cashback offers. This means Rakuten sees websites you visit even when not making purchases, collecting browsing patterns beyond shopping.
As part of Japanese conglomerate Rakuten Group, your data may be shared with international affiliates. Privacy protections vary by jurisdiction, and data may flow to countries with different privacy standards.
Cashback rates can change at any time without notice. The rate displayed when you shop may not be the rate you receive if changes occur during the tracking period.
Accounts inactive for extended periods may have balances forfeited. Your earned cashback can disappear if you don't maintain regular account activity.
Disputes must go through binding arbitration with class action waivers. You cannot sue Rakuten or join class actions over reward disputes.
$5 minimum payout via PayPal or check is clearly stated, with quarterly payment schedules well documented.
As a major public company, Rakuten has established processes for cashback fulfillment and customer service.