Accounting Software Terms of Service

Attorney-reviewed analysis of accounting software agreements. Understand data ownership, liability limitations, and what happens to your financial records.

4
Services Analyzed
68
Average Score
B
Average Grade

Why Accounting Software Terms Matter

Your accounting software contains your complete financial history - invoices, expenses, payroll, tax records. These terms govern who owns that data, what happens if the service ends, and the company's liability if errors cause you financial harm. For businesses, getting this wrong can be catastrophic.

Key Finding

All four accounting platforms reviewed disclaim liability for calculation errors, tax filing mistakes, and data loss. While you "own" your data, exporting it in a usable format often requires significant effort and some data may not be portable.

Service Comparison

Service Score Grade Key Concern
Wave 78 B+ Free tier funded by payment processing, data used for ads
Xero 72 B Complex multi-tier pricing, limited liability
FreshBooks 65 B- Client limits per tier, aggressive upselling
QuickBooks 55 C+ Intuit data practices, frequent price increases

Reviewed Services

Wave

78/100
Grade B+

Free accounting funded by payment processing

  • Free tier monetized through data and services
  • Limited export options for some data

Xero

72/100
Grade B

Cloud accounting with strong integrations

  • Complex tiered pricing structure
  • Liability severely limited

FreshBooks

65/100
Grade B-

Invoicing-focused with accounting features

  • Client limits force upgrades
  • Features locked behind tiers

QuickBooks

55/100
Grade C+

Market leader with concerning practices

  • Intuit's extensive data collection
  • Annual price increases common

Common Issues Across Accounting Software

Data Portability Challenges

While all platforms let you export data, the formats often aren't compatible with competitors. Moving to a new system typically requires manual recreation of charts of accounts, recurring transactions, and integrations.

Zero Liability for Errors

Every accounting platform disclaims liability for calculation errors, even when caused by software bugs. If bad math leads to tax penalties or financial losses, you have no recourse against the software provider.

Service Discontinuation Risk

Terms allow providers to discontinue products with minimal notice. Historical transaction data may become inaccessible, creating compliance and audit risks for businesses.

Price Lock Limitations

Promotional pricing rarely lasts, and most platforms reserve the right to increase prices with just 30 days notice. Year-over-year cost increases of 20-40% are common.

Questions About Your Accounting Software Rights?

If you're facing data access issues, unexpected price increases, or disputes with your accounting software provider, our legal team can help.

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Our Review Methodology

Each accounting software is evaluated by a licensed attorney on a 100-point scale, examining: