Luxury-Critical Provisions

Essential clauses for high-value and designer goods e-commerce

Authenticity Guarantee

Consumer Protection

Provide clear authenticity guarantee with verification process details. Include remedy for counterfeit items (full refund, legal action against sellers for marketplaces).

Customs & Import Duties

International Sales

Clearly disclose responsibility for customs duties, taxes, and import fees. Address potential seizure of goods and customer recourse for international shipments.

Shipping Insurance

High-Value Items

Describe insurance coverage for high-value shipments, signature requirements, and liability for lost or damaged luxury items during transit.

Return & Exchange Policy

Customer Experience

Define return conditions for luxury items (unworn, tags attached, original packaging). Address authentication for returns and restocking fees for high-value merchandise.

Product Condition & Photography

Accuracy Disclosure

Disclose condition grading for pre-owned items, photo accuracy disclaimer for color variations, and inspection process for consignment pieces.

Price & Currency Terms

Transparency

Address currency conversion, price adjustment rights for luxury goods, and handling of pricing errors for high-value items.

Standard Legal Provisions

Essential clauses required in all Terms of Service

Agreement to Terms
Limitation of Liability
Payment Terms
Fraud Prevention
Intellectual Property
Governing Law
Dispute Resolution
Anti-Counterfeiting

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