Luxury-Critical Provisions
Essential clauses for high-value and designer goods e-commerce
Authenticity Guarantee
Consumer ProtectionProvide clear authenticity guarantee with verification process details. Include remedy for counterfeit items (full refund, legal action against sellers for marketplaces).
Customs & Import Duties
International SalesClearly disclose responsibility for customs duties, taxes, and import fees. Address potential seizure of goods and customer recourse for international shipments.
Shipping Insurance
High-Value ItemsDescribe insurance coverage for high-value shipments, signature requirements, and liability for lost or damaged luxury items during transit.
Return & Exchange Policy
Customer ExperienceDefine return conditions for luxury items (unworn, tags attached, original packaging). Address authentication for returns and restocking fees for high-value merchandise.
Product Condition & Photography
Accuracy DisclosureDisclose condition grading for pre-owned items, photo accuracy disclaimer for color variations, and inspection process for consignment pieces.
Price & Currency Terms
TransparencyAddress currency conversion, price adjustment rights for luxury goods, and handling of pricing errors for high-value items.
Standard Legal Provisions
Essential clauses required in all Terms of Service
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