Electronics Terms of Service Scanner

Clearly distinguish between manufacturer warranty, seller warranty, and extended warranty options. Specify coverage period, what's included, and claim procedures.

If selling refurbished items, clearly disclose condition grading (certified, like-new, good), what refurbishment includes, and any cosmetic imperfections to expect.

Define DOA window (typically 7-30 days), replacement vs. refund options, and required documentation. Electronics have higher DOA rates than other products.

Disclaim responsibility for incompatibility with customer's existing hardware/software. Recommend verifying specifications before purchase.

Specify that batteries and consumable parts (bulbs, filters, cartridges) are excluded from warranty coverage. Normal wear and degradation are expected.

Define scope of technical support provided (setup only, troubleshooting, or none). Clarify support channels, hours, and any fees for extended support.