Lemonade Pet is part of the broader Lemonade insurance platform, which means your pet insurance data feeds into a larger data ecosystem that includes renters, home, and life insurance products. Their AI-driven claims processing analyzes data patterns to detect fraud, but also creates detailed profiles. Video claims submission adds biometric-adjacent data collection.
| Data Type | Collected | Shared | Sold |
|---|---|---|---|
| Owner identity information | Yes | Yes | No |
| Pet medical records | Yes | Partners | No |
| Veterinarian information | Yes | Partners | No |
| Video claims submissions | Yes | AI Systems | No |
| Payment and banking info | Yes | Processors | No |
| App usage and behavior | Yes | Yes | Unclear |
| Cross-product data | Yes | Lemonade | No |
If you have other Lemonade products (renters, home, car, life), data is shared across all your policies. Pet insurance data can influence your broader Lemonade profile.
Lemonade's AI "Maya" processes claims and analyzes patterns. This includes analyzing video claims for behavioral signals that may indicate fraud risk.
Optional video claims capture your voice and appearance. While convenient, this biometric-adjacent data is stored and processed by Lemonade's AI systems.
Lemonade shares data with reinsurance partners who assume some policy risk. Your pet's medical history may be shared with these financial partners.
Behavioral data from app usage is shared with advertising and analytics partners for targeted marketing across platforms.
The Lemonade app provides visibility into what data they hold and allows users to download or delete their data through the interface.
California residents have clear rights to access, delete, and opt-out of data sales. Lemonade provides straightforward processes for these requests.