American Home Shield collects extensive data about your home, systems, and service history. As part of Frontdoor Inc., your data flows across multiple home services brands. Contractor networks receive broad access to your information, and marketing data sharing extends to numerous partners.
| Data Type | Collected | Shared | Sold |
|---|---|---|---|
| Home Address & Details | Yes | Contractors, Affiliates | Marketing partners |
| System/Appliance Inventory | Yes | Contractor network | No |
| Service History | Complete records | All contractors | Aggregate analytics |
| Payment Information | Yes | Payment processors | No |
| Communication Records | Calls recorded | Training, Quality | No |
As part of Frontdoor Inc., your data may be shared across brands including HSA Home Warranty, Landmark, and other home services companies. Your AHS data creates profiles used across the corporate family.
Thousands of contractors in the AHS network can access your home information, service history, and contact details. Each service call exposes your data to new third parties.
AHS has relationships with real estate brokers and agents. Home warranty purchases often involve data sharing that connects your information to real estate transaction databases.
Complete records of all service calls, repairs, and claims are retained indefinitely. This creates a detailed history of your home's condition that could affect future transactions or insurance.
California residents can request data deletion and opt out of sales. AHS provides a CCPA-compliant request process.