Industrious positions premium service as requiring premium data collection. "Experience optimization" means tracking how you use every amenity, when you take breaks, and how you interact with the space. The high-touch service model justifies extensive behavior monitoring—knowing your preferences means knowing everything about your work patterns.
| Data Type | Collected | Shared | Sold |
|---|---|---|---|
| Work Patterns | Yes | Experience Team | No |
| Amenity Usage | Yes | Service Analytics | No |
| Meeting Behavior | Yes | Space Planning | No |
| Food Preferences | Yes | Catering Partners | No |
| Business Profile | Yes | Enterprise Sales | Partner programs |
"Premium experience" requires knowing your preferences—which means tracking everything. Coffee preferences, meeting room choices, amenity usage, and social patterns are all monitored to "enhance your experience."
Industrious analyzes work patterns to optimize space utilization. Your arrival times, break patterns, and movement through the space inform decisions about layout, amenities, and staffing.
When landlord partners and enterprise clients are involved, your usage data may be shared with building owners and corporate employers who have agreements with Industrious.
Like luxury hotels, Industrious builds detailed preference profiles. Unlike hotels, you're there every day—creating an exceptionally detailed picture of your work habits and personal preferences.