22
Grade F

Rakuten Privacy Policy

Cashback & Shopping Rewards | Last reviewed: January 2026

Privacy Summary

Rakuten's browser extension creates comprehensive browsing surveillance that extends far beyond shopping. As part of the global Rakuten Group, your data flows internationally across e-commerce, fintech, telecom, and sports businesses. The scale of data collection and sharing makes Rakuten one of the more privacy-invasive cashback platforms.

Data Collection Overview

Data Type Collected Shared Sold
Browsing History All sites visited Rakuten Group Advertising partners
Purchase Data Items, prices, stores Retail partners Market research
Device Information Browser, OS, identifiers Analytics providers Ad targeting
Location Data IP-based location Partners Regional targeting
Account Information Email, payment info Payment processors No

Key Privacy Concerns

Browser Extension Surveillance

The Rakuten browser extension monitors browsing activity across all websites—not just shopping sites. This creates a comprehensive picture of your online behavior far beyond purchase tracking.

Global Rakuten Group Sharing

Your data may be shared across Rakuten's global business empire including e-commerce, mobile payments, banking, telecom, and even sports teams. Privacy protections vary by country and business unit.

International Data Transfers

Data flows between US and Japan, with potential transfers to other countries where Rakuten operates. Different privacy laws apply in different jurisdictions.

Advertising Data Use

Browsing and purchase data feeds into advertising targeting across Rakuten's ad network and partners. Your shopping behavior influences ads you see across the web.

Positive Aspects

Extension Can Be Disabled

You can disable the browser extension when not actively shopping, though this requires manual action and reduces convenience.