Use these panels to translate a defective product or botched service into a demand letter that references warranties, Magnuson–Moss, UCC implied warranties, state consumer statutes, and regulatory escalation options. This generator mirrors the structure judges and regulators expect: chronology → defect → law → demand.
Express Warranties
Any factual promise—spec sheet claims, ads, statements on packaging—becomes an express warranty under UCC 2-313 when it forms part of the bargain. Quote the exact statement that failed.
Implied Warranty of Merchantability
UCC 2-314 says products sold by merchants must work for ordinary use. A fridge must cool, a repair must leave the car safe, a sofa must support normal weight.
Fitness for Particular Purpose
When you told the seller you needed something for a specific purpose and relied on their recommendation, UCC 2-315 implies it will work for that purpose.
Magnuson–Moss
Written consumer product warranties are federal promises. Breaches open the door to federal claims and fee shifting for some cases.
Reminder
State add-ons like California’s Song-Beverly Act or CLRA can increase leverage when repairs fail repeatedly or misrepresentations occurred.
Transaction Proof
  • Receipts, invoices, financing contracts
  • Return policy screenshots, warranty PDFs
  • Advertising copy that influenced the purchase
Defect Documentation
  • Photos/videos of the defect
  • Error logs, diagnostic reports, second opinions
  • Notes on safety issues (leaks, fires, injury risk)
Prior Contact
  • Email/chat transcripts with the business
  • Service tickets, repair orders, RMA numbers
  • Dates of calls or visits and outcomes
Expense Log
  • Towing, diagnostics, rentals, spoiled food
  • Time off work, delivery fees for replacements
  • Any payments made after defect appeared
Regulators
FTC (unfair practices), CFPB (finance contracts), CPSC (dangerous products), NHTSA (vehicle safety), state consumer offices, CSLB/BAR for services.
Small Claims
Designed for quick, low-cost resolutions. California allows up to $12,500 for individuals with streamlined proof rules.
Holder Rule & Finance Companies
If your contract includes the Holder Rule notice, you can assert seller-related claims against the finance company up to amounts paid.
Lemon & Special Statutes
Song-Beverly (CA), state lemon laws, CLRA or UDAP statutes add damages/fees when repairs fail or services are misrepresented.