About Subscription Trap Demand Letters
Subscription traps use deceptive enrollment practices, hidden auto-renewal terms, and deliberate cancellation obstacles to extract recurring payments from unwilling customers. The FTC's 2024 Click-to-Cancel Rule (16 CFR Part 425) now requires businesses to make cancellation as easy as signup.
I've created these demand letter templates to address the most common subscription trap scenarios: unauthorized auto-renewals, free trial conversion tricks, dark pattern cancellation flows, gym membership disputes, streaming service billing issues, SaaS cancellation barriers, and negative option marketing violations under ROSCA.
Each template includes relevant legal citations (FTC regulations, state auto-renewal laws, ROSCA), evidence checklists, and sample language you can customize. For complex disputes involving multiple subscription cycles or class action potential, I offer attorney-drafted demand letters for $575 flat fee.
FTC Click-to-Cancel Demand
Enforce the FTC's 2024 Click-to-Cancel Rule (16 CFR Part 425) when companies fail to provide simple cancellation mechanisms equal to signup ease.
Auto-Renewal Subscription Demand
Challenge unauthorized auto-renewals lacking clear disclosure, affirmative consent, or pre-renewal notifications under state auto-renewal laws.
Free Trial Trap Demand
Address deceptive free trial offers that convert to paid subscriptions without clear disclosure or affirmative consent for billing.
Dark Pattern Cancellation Demand
Challenge manipulative UI/UX design elements that trick users into maintaining unwanted subscriptions (hidden buttons, fake urgency, confirmation shaming).
Gym Membership Cancellation Demand
Enforce gym contract cancellation rights under state laws that prohibit unreasonable cancellation barriers or automatic renewal without easy opt-out.
Streaming Service Billing Demand
Dispute unauthorized charges, failed cancellations, or deceptive billing practices by streaming platforms (video, music, podcasts).
SaaS Subscription Trap Demand
Challenge SaaS providers who block cancellation, require phone calls, ignore termination requests, or continue billing after cancellation.
Negative Option Billing Demand
Assert rights under ROSCA (15 USC 8401-8405) when companies ship products or charge fees without affirmative consent (auto-shipment programs).