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Как создать Условия пользования коммерческим сайтом на английском (шаблоны)

10 mins read
Вот набор пунктов, которые можно использовать при составлении Условий пользования коммерческим сайтом и/или приложением на английском языке для максимальной защиты от потенциальной ответственности.
Заголовок
Цель
Пример
Your Acceptance
– Объяснить пользователям, что эти Условия обязательны даже для тех посетителей, которые не регистрируют аккаунт и ничего не покупают.
– Сделать Условия применимыми как к сайту, так и к мобильному приложению.
These Terms of Use (the “Terms”) are legally binding on you when you visit http://www.____________.com (the “Service”) or access ____________ mobile application (the “App”) even if you do not register an account or make a purchase. The Service and the App are collectively referred to herein as the “Service.” By accessing the Service, you indicate your acceptance of these Terms, as well as the Privacy Policy available at http://www.___________/_______. If you disagree with any provision of the aforementioned documents, you must exit the Service.
Neutral Venue
Объяснить, что это нейтральная платформа и, следовательно, собственник/оператор защищен законом. Американский закон (DMCA) защищает операторов нейтральных платформ от ответственности за материалы, размещенные там пользователями. Это если материалы были размещены третьими лицами автоматически, без прямого участия оператора и без модификации оператором. 17 U.S. Code § 512.
Our Service is a neutral venue. We have no control over user conduct and transactions. We disclaim all liability arising out of users’ activities or related to information provided to or by the Service users
Personal Safety
Объяснить, что оператор не несет ответственности за личную безопасность посетителей и трансакции между ними.
IP Ownership
Объяснить, что этот сервис – собственность оператора, который обладает и интеллектуальными правами на контент, содержащийся на платформе.
We own all intellectual property rights to the Service. Service features, look and feel, design, registered and unregistered trademarks are protected by [Country] and international copyright, trademark, trade secret, and other intellectual property or proprietary rights laws.
Your Content
– Заявить о том, какие права (лицензию) на контент пользователей приобретает оператор сервиса после загрузки контента на сайт.
– Поторить, что пользователи несут полную ответственность за свои материалы, размещенные на сайте.
Twitter: “You retain your rights to any Content you submit, post or display on or through the Services. By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed).
You agree that this license includes the right for Twitter to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations or individuals who partner with Twitter for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to our terms and conditions for such Content use.
Such additional uses by Twitter, or other companies, organizations or individuals who partner with Twitter, may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services.
We may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.
You are responsible for your use of the Services, for any Content you provide, and for any consequences thereof, including the use of your Content by other users and our third party partners. You understand that your Content may be syndicated, broadcast, distributed, or published by our partners and if you do not have the right to submit Content for such use, it may subject you to liability. Twitter will not be responsible or liable for any use of your Content by Twitter in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content that you submit.”
Google: “When you upload, submit, store, send or receive content to or through our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Google Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.”
Photographs/Images
Особые положения о фотографиях (особенно, если в них есть узнаваемые люди).

(DMCA) Takedown Requests
Объяснить, как подать уведомление о нарушении авторских прав на сайте.
All claims of copyright infringement committed using our Service will be investigated if reported to our designated Copyright Agent via email.
Disclaimer of Warranty
Заявить, что сервис предоставлен “как есть”, без каких бы то ни было гарантий. Оператор не несет ответственность за последствия использования данного сайта и его содержимого. Пользователь использует данный сайт на свой страх и риск.
USE OF THIS SERVICE AND ITS CONTENTS IS AT YOUR OWN RISK. THIS WEBSITE AND ALL OF ITS CONTENT ARE PROVIDED “AS IS”. YOU MUST NOT RELY ON ANY CONTENT PUBLISHED ON OR LINKED TO THIS WEBSITE WITHOUT FIRST MAKING YOUR OWN ENQUIRIES TO VERIFY IT IS ACCURATE, CURRENT AND COMPLETE. WE DO NOT MAKE, AND EXPRESSLY DISCLAIM, ANY REPRESENTATIONS, WARRANTIES, COVENANTS AND CONDITIONS, EXPRESS OR IMPLIED, ARISING OUT OF OPERATION OF LAW, COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS OF: MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; SAFETY; QUALITY; FREEDOM FROM DEFECTS OR THAT DEFECTS WILL BE CORRECTED; UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE USE OF THIS WEBSITE; OR ACCURACY, CURRENCY, RELIABILITY, COMPLETENESS OR APPROPRIATENESS RELATING TO THE CONTENT OF THIS WEBSITE.
Membership Eligibility
Объяснить, кому можно регистрироваться на сервисе, а кому нельзя.
LinkedIn: ”To use the Services, you agree that: (1) you must be the “Minimum Age” (defined below) or older; (2) you will only have one LinkedIn account (and/or one SlideShare or Pulse account, if applicable), which must be in your real name; and (3) you are not already restricted by LinkedIn from using the Services…
As between you and others, your account belongs to you. You agree to: (1) try to choose a strong and secure password; (2) keep your password secure and confidential; (3) not transfer any part of your account (e.g., connections, groups) and (4) follow the law and the Dos and Don’ts below. You are responsible for anything that happens through your account unless you close it or report misuse.”
Community Standards
Поддержать цивильную атмосферу и безопасность на сайте. Объяснить процедуру подачи жалоб.
Limitation of Liability
Предотвратить судебные иски за косвенные, вторичные и случайные убытки.
FACEBOOK: “IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR. WE WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS STATEMENT OR FACEBOOK, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF THIS STATEMENT OR FACEBOOK WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, FACEBOOK’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.”
Payment/Taxes
Объяснить систему оплаты и налогов
You agree to pay all sums due when due.  All payments must be made by Visa, Mastercard, Discover, American Express or through PayPal. Customer agrees to pay all fees and charges incurred in connection with purchases (including any applicable taxes). Unless you notify us of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If we do not receive payment from your credit card issuer, you agree to pay all amounts due upon demand. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes.
Customer’s receipt of an electronic or other form of order confirmation does not signify our acceptance of the order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Chargebacks
Защититься от возвратов платежа.
If you dispute any payment made to us, you must contact us immediately and provide full details of your claim. If you submit an unjustified charge-back, then you will be liable to pay us, within 7 days following the date of the charge-back: (i)an amount equal to the amount of the charge-back; (ii) all expenses incurred by us in relation to the charge-back; and (iii) an administration fee of ______. If you submit an unjustified charge-back, then we may terminate any contracts between you and us.
Refund Policy
Порядок возврата средств.
Third Party Sites
Защититься от ответственности за проблемы, созанные третьими лицами и сторонними сервисами, поддерживающими вашу платформу (например, PayPal).
The Service may contain links to third party websites that are not owned or controlled by this Service. This   Service retains no authority or control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, the Service will not and cannot censor or edit the content of any third-party site. You acknowledge that we will not be liable for any and all claims, demands and damages of any kind and nature arising out of or in any way connected from any and all potential liabilities arising from the use of any third-party website. Third party networks have their own terms of use, and you must comply with any terms and conditions provided by any third party network.
Instagram: “Some of the Service is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that Instagram may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.”
User Obligations; Prohibited Conduct
Объяснить, что можно и чего нельзя делать на сайте.
By accessing the Service, you represent, warrant and agree that:
a.       __________
b.      __________
c.       __________
 You cannot:
a.       __________
b.      __________
c.       __________
Electronic Communication
Объяснить, что электронные уведомления имеют такую же юридическую силу как и бумажные.
You agree that all notices or other communications regarding your account and/or your use of the Service (“Communications”) may be provided to you   electronically and you agree to receive all Communications from us in electronic form. All electronic Communications will be considered just as   legally binding as Communications in paper form.
Indemnification
Индемнификация, возмещение ущерба, причиненного пользователями, нарушившими Условия.
You agree to defend, indemnify and hold harmless [our company name], its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Site; (ii) your violation of any provision of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your user submissions caused damage to a third party.
Termination
Чтобы легко избавиться от нарушителей.
We may terminate or suspend your access to all or part of the Service for any or no reason, including without limitation, any violation of these Terms
Linking
Гиперссылки.
You may link to our Service in a way that is legal, fair and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Governing Law
Применимое законодательство. Проще выбирать юрисдикцию где вы живете, если это, конечно, не скажется отрицательно на имидже сайта и не нарушит законов о защите прав потребителей.
By accessing the Service, you agree that any legal matter that may arise between you and us relating to the Service shall be governed by the laws of [State/Province/Country].
(Documents-Only) Arbitration
Третейское разбирательство (arbitration) – очень устоявшаяся и популярная форма альтернативного разрешения споров в США. Это потому, что arbitration обычно быстрее, экономнее и конфиденциальнее судебных разбирательств. В США предусматривается форма “documents only hearing” когда арбитр выносит решение только на основе предоставленных документов, без физического присутствия сторон на слушании. Это удобно, например, разработчикам программного обеспечения из СНГ, которым не придется ехать в США или нанимать адвоката там в случае иска от американского клиента.
Any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by   arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules  and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration will be based on the submission of documents and there shall be no in-person or oral hearing. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
Severability
Раздельность положений договора. Если какое-либо из положений Условий признано недействительным, это не затрагивает и не ограничивает действительность остальных положений.
Should any part of these Terms be rendered or declared invalid by an appropriate authority, such invalidation of such part or portion of these Terms should not invalidate the remaining portions thereof, and they shall remain in full force and effect.
Modifications
Объяснить, что у оператора есть право обновлять данные Условия без уведомления пользователей и что это обазанность пользователей убедиться, что они ознакомились с последними обновлениями.
We update these Terms every once in a while as we deem appropriate, without notifying you. We then post the changes on this page. Please check this page   from time to time to take notice of any changes we made, as they are binding on you. Your continued use of the Service following the posting of revised Terms of Use constitutes your acceptance of the changes.
General
Общие положения: передача прав, юридический статус сторон и пр.
You cannot assign your obligations under these Terms without our prior consent. Enforcement of these Terms is solely in our discretion, and failure to enforce the Terms in some instances does not constitute a waiver of our right to enforce them in other instances. These Terms do not confer any rights upon any third party. You and us are independently contracting parties. We reserve the right to modify the Service and its features at any time without prior notice.

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